Privacy Policy
Our contact details
Complete Dent Repairs
07388 896881 or 07446 836367
info@completedentrepairs.co.uk
The type of personal information we collect
We currently collect and process your name, phone number and email address.
How we get the personal information and why we have it
The personal information we collect is from our websites contact form so that we can get in touch with you regarding your enquiry
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@completedentrepairs.co.uk
How we store your personal information
Your information is securely stored on our systems.
We keep contact details until we are no longer working together. We will then dispose your information by removing it off our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@completedentrepairs.co.uk or 07388 896881 or 07446 836367 if you wish to make a request.
Tell people about their data protection rights. Their rights will differ depending on your lawful basis for processing, so once you know this then you can select the relevant sections from the text in the template below to include in your Privacy Notice. The lawful basis page of our Guide to the GDPR has a useful table that shows the varying rights that apply depending on the lawful basis.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@completedentrepairs.co.uk or 07388 896881 or 07446 836367.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Cookies
Cookies are small files stored on your device when you visit websites. We use cookies to enhance your browsing experience, monitor the performance of our website, and ensure accessibility for all users. You have the choice to accept or reject different types of cookies depending on your preferences.
Types of Cookies We Use:
- Session Cookie (OctoberCMS Session Cookie): We use a session cookie called october_session to maintain your session while you browse our website. This cookie is temporary and is deleted once you close your browser. It does not store personal information and is used only for maintaining a consistent browsing experience during your session.
- Analytics Data (Google Analytics): We use Google Analytics to understand how visitors interact with our website. By default, Google Analytics Consent Mode is active, allowing us to collect some basic, non-identifying analytics data without using cookies. This means that even if you reject cookies, we still gather aggregated data about website performance. However, if you accept cookies, we will store cookies that provide more detailed insights into user interactions, helping us further improve our site.
Your Choices:
When you first visit our website, no cookies will be stored. You will see a cookie banner asking whether you wish to accept or reject cookies.
- If you accept cookies, the analytics cookies (such as those from Google Analytics), providing a more customised experience.
- If you reject cookies, Google Analytics will still collect basic data without storing cookies, but no detailed analytics will be available. The october_session cookie will still be used to ensure proper website functionality during your session.
You can change your preferences at any time by clearing your cookies or by adjusting your browser settings. For more detailed information on cookies, please visit AboutCookies.org.